Terms & Conditions

Thank you for choosing to visit SimRuito. To protect your rights and clarify the responsibilities of both parties, please carefully read the following terms and conditions before using this website.

User Agreement

Acceptance Terms: By accessing and using this website, you acknowledge and agree to abide by these terms and conditions, as well as any updates or modifications we may publish at any time.

Usage restrictions: You agree not to use this website in any illegal way, including but not limited to publishing false information, infringing on others’ intellectual property rights, spreading malicious software, etc. Please check this page Privacy Policy for detailed privacy policy.

Product information and services

Product Description: We strive to ensure that the product descriptions and images on this website are accurate, but there may be slight differences. Due to differences in device screen displays, the actual color, size, and appearance of the product may vary slightly.

    Shipping Policies

    Please refer to  Shipping & Delivery Policy for all the shipping policies. Agreeing to our T & C means you accept our shipping policies.

    Return and exchange policy

    Return and exchange deadline: Within seven days of receiving the product, no reason return or exchange is accepted, but specific policies may vary depending on the site.

    Return and exchange conditions: The goods should be kept in their original condition, unused or damaged, and have complete accessories.

    Return and exchange process: Consumers contact customer service to submit an application. After customer service review, consumers return the goods according to instructions. After site inspection and confirmation, refunds or exchanges can be made.

    Return Shipping Charges: Shipping charges will be borne by the customer.

    Special case handling: If there are quality issues with the product or if the wrong item is shipped, the site will bear the cost of return and exchange shipping.

    After sales problem handling: This includes strategies for modifying order addresses, canceling orders, handling logistics issues, and returns and exchanges to provide high-quality after-sales service.

    Need help?

    Contact us at sales@simruito.com for questions related to refunds and returns.

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